Hangar-9 1/4-Scale PA-18 Super Cub ARF User Manual download pdf (Page 78)

What this Warranty Covers

Horizon Hobby, Inc. (“Horizon”) warrants to the original

purchaser that the product purchased (the “Product”) will be

free from defects in materials and workmanship at the date

of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i)

cosmetic damage, (ii) damage due to acts of God, accident,

misuse, abuse, negligence, commercial use, or due to

improper use, installation, operation or maintenance, (iii)

modiﬁ cation of or to any part of the Product, (iv) attempted

service by anyone other than a Horizon Hobby authorized

service center, (v) Product not purchased from an authorized

Horizon dealer, or (vi) Product not compliant with applicable

technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON

MAKES NO OTHER WARRANTY OR REPRESENTATION, AND

HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,

INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES

OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES

THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT

WILL SUITABLY MEET THE REQUIREMENTS OF THE

PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive

remedy shall be that Horizon will, at its option, either (i)

service, or (ii) replace, any Product determined by Horizon

to be defective. Horizon reserves the right to inspect any

and all Product(s) involved in a warranty claim. Service or

replacement decisions are at the sole discretion of Horizon.

Proof of purchase is required for all warranty claims.

SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE

REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,

INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF

PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY

WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN

CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY

OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Further, in no event shall the liability of Horizon exceed the

individual price of the Product on which liability is asserted.

As Horizon has no control over use, setup, ﬁnal assembly,

modiﬁ cation or misuse, no liability shall be assumed nor

accepted for any resulting damage or injury. By the act

of use, setup or assembly, the user accepts all resulting

liability. If you as the purchaser or user are not prepared to

accept the liability associated with the use of the Product,

purchaser is advised to return the Product immediately in

new and unused condition to the place of purchase.

Law

These terms are governed by Illinois law (without regard to

conﬂ ict of law principals). This warranty gives you speciﬁ c

legal rights, and you may also have other rights which vary

from state to state. Horizon reserves the right to change or

modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot

provide warranty support or service. Once assembly, setup

or use of the Product has been started, you must contact

your local distributor or Horizon directly. This will enable

Horizon to better answer your questions and service you in

the event that you may need any assistance. For questions

or assistance, please visit our website at www.horizonhobby.

com, submit a Product Support Inquiry, or call 877.504.0233

toll free to speak to a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is

compliant in the country you live and use the Product in,

please use the Horizon Online Service Request submission

process found on our website or call Horizon to obtain a

Return Merchandise Authorization (RMA) number. Pack

the Product securely using a shipping carton. Please note

that original boxes may be included, but are not designed

to withstand the rigors of shipping without additional

protection. Ship via a carrier that provides tracking and

insurance for lost or damaged parcels, as Horizon is not

responsible for merchandise until it arrives and is accepted

at our facility. An Online Service Request is available

athttp://www.horizonhobby.com/content/_ service-center_

render-service-center. If you do not have internet access,

please contact Horizon Product Support to obtain a RMA

number along with instructions for submitting your product

for service. When calling Horizon, you will be asked to provide

your complete name, street address, email address and

phone number where you can be reached during business

hours. When sending product into Horizon, please include

your RMA number, a list of the included items, and a brief

summary of the problem. A copy of your original sales receipt

must be included for warranty consideration. Be sure your

name, address, and RMA number are clearly written on the

outside of the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you

have any issue with a LiPo battery, please contact the

appropriate Horizon Product Support ofﬁ ce.

Warranty Requirements

For Warranty consideration, you must include your

original sales receipt verifying the proof-of-purchase

date. Provided warranty conditions have been met, your

Product will be serviced or replaced free of charge. Service or

replacement decisions are at the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service

will be completed and payment will be required without

notiﬁ cation or estimate of the expense unless the

expense exceeds 50% of the retail purchase cost. By

submitting the item for service you are agreeing to payment

of the service without notiﬁ cation. Service estimates are

available upon request. You must include this request

with your item submitted for service. Non-warranty service

estimates will be billed a minimum of ½ hour of labor.

In addition you will be billed for return freight. Horizon

accepts money orders and cashier’s checks, as well as Visa,

MasterCard, American Express, and Discover cards. By

submitting any item to Horizon for service, you are agreeing

to Horizon’s Terms and Conditions found on our website

http://www.horizonhobby.com/ content/_service-center_

render-service-center.

NOTICE: Horizon service is limited to Product compliant

in the country of use and ownership. If non-compliant

product is received by Horizon for service, it will be

returned unserviced at the sole expense of the purchaser.

LIMITED WARRANTY

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Hangar-9 1/4-Scale PA-18 Super Cub ARF User Manual Page 78

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