Hangar-9 Pulse XT 40 ARF User Manual download pdf (Page 6)

Inspection or Repairs

If your product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the

product securely using a shipping carton. Please note that original boxes may be included, but are not designed to

withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for

lost or damaged parcels, as Horizon Hobby, Inc. is not responsible for merchandise until it arrives and is accepted at

our facility. Include your complete name, address, phone number where you can be reached during business days, RMA

number, and a brief summary of the problem. Be sure your name, address, and RMA number are clearly written on the

shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Providing

warranty conditions have been met, your product will be repaired or replaced free of charge. Repair or replacement

decisions are at the sole discretion of Horizon Hobby. Horizon Hobby, Inc. guarantees this product to be free from defects

in both material and workmanship at the date of purchase.

Non-Warranty Repairs

Should your repair not be covered by warranty and the expense exceeds 50% of the retail purchase cost, you will be

provided with an estimate advising you of your options. You will be billed for any return freight for non-warranty repairs.

Please advise us of your preferred method of payment. Horizon Hobby accepts money orders and cashiers checks, as

well as Visa, MasterCard, American Express, and Discover cards. If you choose to pay by credit card, please include your

credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will be considered abandoned

and will be disposed of accordingly.

Electronics and engines requiring inspection or repair should be shipped to the following address (freight prepaid):

Horizon Service Center

4105 Fieldstone Road

Champaign, Illinois 61822

All other products requiring inspection or repair should be shipped to the following address (freight prepaid):

Horizon Product Support

4105 Fieldstone Road

Champaign, Illinois 61822

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Hangar-9 Pulse XT 40 ARF User Manual Page 6